A little help getting airborne.
RARE Air support is handled by the open-source project maintainer. Email contact@shanxing.top for support or privacy requests. For a gameplay bug, an answer correction or a deployment question, you can also open an issue in the project’s GitHub repository.
Play RARE Air ↗Report a problem.
Include the puzzle date, prompt, your device and browser or app version, and what happened. A screenshot can help show a layout issue. Avoid sharing private details in public issues.
Use https://github.com/glovenone/rare-air/issues to reach the maintainer. If a report needs private information, request a private contact channel before including that information.
My answer was rejected.
Each prompt has a curated answer list and accepted aliases. Review the prompt’s exact scope, then compare your spelling with the accepted answers shown in the completed flight report. Report a missing valid answer with a source that supports it.
The timer kept running.
An active online question uses server time. Changing tabs, opening help or closing the app keeps that clock running. Between questions, you can remain on the reward screen until you choose Climb higher.
My daily flight or history is missing.
Online attempts use an anonymous cookie and local session IDs. Clearing cookies, changing browsers or removing app data can create a different local identity. Device-local history stays on the device where you played.
Offline practice flights are kept locally in the mobile app. They are separate from the online daily leaderboard.
Privacy requests.
See the privacy policy for the data the game uses. Contact the maintainer before sharing identifiers or personal information in a public report.